Privacy Policy

Updated Date: May 1st, 2025 Company: Panacea Health Services International, LLC
At Panacea Health Services International, LLC, we are committed to protecting the privacy and confidentiality of our clients’ personal and health information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect
We may collect the following types of information when you visit our website, contact us, or use our services:

    · Personal identification information (name, email address, phone number)
    · Health-related information (medical history, provider preferences, travel needs)
    · Travel information (passport number, flight details, accommodation)
    · Payment and billing information
    · Technical data (IP address, browser type, device data, etc.)

2. How We Use Your Information
We use your information to:

    · Provide and coordinate medical travel and wellness services
    · Communicate with you about appointments, updates, and services
    · Collaborate with healthcare providers and partner organizations
    · Respond to inquiries and support requests
    · Process payments and issue invoices
    · Improve our website and service offerings

3. HIPAA Compliance & Protected Health Information (PHI)
Panacea Health Services International, LLC may collect and manage Protected Health Information (PHI) in the course of providing medical travel services. We comply with HIPAA regulations to ensure:

    · PHI is only accessed by authorized personnel.
    · PHI is shared only with your consent or as permitted by HIPAA (e.g., treatment coordination, payment, or healthcare operations).
    · Administrative, physical, and technical safeguards are in place to protect PHI against unauthorized access or disclosure.
We enter into Business Associate Agreements (BAAs) with any third parties or vendors who handle PHI on our behalf, as required by HIPAA.

4. Disclosure of Information
We do not sell or rent your personal information. We may share your information with:

    · Medical providers and facilities involved in your care
    · Local partners (transportation, accommodations, translators)
    · Technology vendors or service providers under strict confidentiality agreements
    · Legal authorities, if required by law or in response to legal requests

5. Your Rights Under HIPAA
You have the right to:

    · Request access to your medical records and PHI
    · Request corrections to your information
    · Request limits on how your information is used or shared
    · Receive an accounting of disclosures
    · Revoke authorization to use or share information, except where action has already been taken To exercise any of these rights, please contact us at info@panaceahsi.com or 121 S. Orange Avenue, Suite 1500, Orlando, Florida, USA 32801.

6. Data Security
We use secure systems and encryption protocols to protect your personal and health data. Access to sensitive data is restricted to authorized personnel only. We routinely update our practices to meet evolving cybersecurity standards.

7. Cookies and Web Tracking
Our website may use cookies and similar tracking tools to improve user experience and gather analytics. You can control cookie settings through your browser.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website with the effective date clearly stated.

10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your HIPAA rights, please contact: Panacea Health Services International, LLC Email: info@panaceahsi.com Phone: 866 510-4712 Mailing Address: 121 S. Orange Avenue, Suite 1500, Orlando, Florida, USA 32801