Q: If I have questions or concerns after surgery while back in the U.S., where do I go?

A:  Initially your post-op questions/concerns should be addressed with the surgeon that performed your procedure(s) in the country of your choice. In addition Panacea Health Services International will work closely with your primary care physician in the U.S. to assist in a smooth transition.

Q: How safe is it to travel to other countries for medical purposes?

A:  We have performed extensive research on the facilities, accommodations, and transportation that Panacea Health Services International has teamed up with to offer a safe and comfortable environment.

Q: Do I need a translator?

A:  No, there is English speaking staff available for your assistance.

Q: How do I get a passport? Will I need a Visa?

A:  The majority of countries require a passport for travel, and additionally some countries require a Visa for entrance. For further information and guidelines pertaining to specific countries please visit, http://travel.state.gov/passport/passport_1738.html. In addition our consultants are available to assist you if you’re encountering difficulties.

Q: How will I pay for my medical travel? Does my insurance cover any of my procedures?

A:  Many large U.S.-based health insurance companies are currently exploring options to expand coverage for medically necessary procedures performed abroad. We recommend contacting your insurance carrier directly to confirm your specific benefits. Please note that most elective procedures and surgeries are typically not covered by insurance. For your convenience, we accept most major credit cards. 

Q: Who will be picking me up from the airport? How will I get around?

A:  One of our partners will arrange to meet and greet you upon arrival at the airport. They will also be assisting you throughout your travels. Detail information will be included in the packet prior to traveling.

Q: Do I need an international calling card?

A:   If you do not have International calling coverage on your cellular phone, we recommend purchasing an International Calling Card prior to your travels.

Q: Do I need to exchange my money before traveling to another country?

A:  We recommend exchanging your money at a local bank in the country you arrive in, or an ATM, as airport exchange rates are much higher. However, it is recommended to exchange a small amount at the airport upon arrival if you are arranging your own transportation.

Q: What will I need to bring with me?

A:   It will depend upon the country you will are traveling to. For Further information regarding what to pack you can visit the country of your choice found on the destination tab located on our website.

Q: What is your Privacy Policy?

A:   Panacea Health Services International (PHSI) follows The U.S. Health Insurance Portability and Accountability Act (HIPAA) https://panaceahsi.com/privacy-policy/.

Q: Why should I consider Medical Travel?

A:   Many patients consider medical travel outside the U.S. for procedures to save both money and time. Please contact one of our client specialists for further information regarding medical travel.